Effective Date: 1/15/2026 Last Updated: 7/14/2026
Hold My Court (“Hold My Court,” “we,” “us,” or “our”) provides court reservation and club management software for HOAs, community associations, and recreational sports clubs. This Privacy Policy explains what information we collect through hold-my-court.com and our related subsites, how we use it, and the choices you have.
By using this website, submitting a form (including our free trial / registration form), or using a Hold My Court subsite provisioned for your club, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
When you request a free trial, register your club, or contact us, we may collect:
- Your name
- Email address
- Club or organization name
- Phone number (if provided)
- Any information you include in a contact or support form
Information collected automatically
When you visit our website, we and our service providers may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website or ad campaign source
- Cookies and similar tracking technologies (see Section 4)
Information from your club’s subsite
If we provision a reservation subsite for your club, we may process reservation records, member names, and member contact information that your club’s administrators enter or that your club’s members submit when reserving a court. Your club administrator is responsible for the accuracy of this data and for informing members that this policy applies.
2. How We Use Your Information
We use the information we collect to:
- Set up and provision your free trial or subsite
- Communicate with you about your account, trial, or subscription (including setup links, confirmations, and billing notices)
- Provide customer support
- Improve our website and product
- Send you information you’ve requested, such as onboarding instructions or account updates
- Measure and improve the performance of our advertising (see Section 5)
- Comply with legal obligations and enforce our terms
We do not sell your personal information to third parties.
3. How We Share Your Information
We share information only in the following circumstances:
- Service providers. We use third-party vendors to operate our business, such as email delivery (e.g., Mailgun), payment processing (e.g., Stripe), hosting (SiteGround), and CRM/marketing tools. These providers process data on our behalf and are contractually restricted from using it for their own purposes.
- Your club. If you are a club member, your club’s administrators can view reservation and contact information you provide through your club’s subsite.
- Legal requirements. We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of Hold My Court, our users, or others.
- Business transfers. If Hold My Court is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Cookies and Advertising
We use cookies and similar technologies to operate the site, remember preferences, and measure the effectiveness of our advertising, including Google Ads. Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this website or other websites.
You can control cookies through your browser settings. Disabling cookies may affect some site functionality. If we use Google Analytics or Google Ads conversion tracking, you can opt out of Google’s use of cookies for advertising by visiting Google’s Ads Settings.
5. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request a free trial but do not continue as a customer, we retain your information for a limited period for follow-up communication and then delete or anonymize it, unless you ask us to remove it sooner (see Section 7).
6. Data Security
We take reasonable technical and administrative measures to protect your information, including SSL encryption for data in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You may:
- Ask us to correct or update your information
- Ask us to delete your information, subject to legitimate business or legal retention needs
- Unsubscribe from marketing emails using the link in any email we send
- Contact us with any privacy question or request
To exercise any of these rights, contact us at [INSERT CONTACT EMAIL].
If you are located in a jurisdiction with specific privacy laws (such as the EU/UK GDPR or California’s CCPA/CPRA), you may have additional rights. Contact us and we will respond in accordance with applicable law.
8. Children’s Privacy
Hold My Court is intended for use by club administrators and adult members. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
9. Third-Party Links
Our website may link to third-party sites, such as Clubsite Solutions or the WordPress.org plugin directory. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent changes. Material changes will be reflected on this page; continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: support@hold-my-court.com